Cancellation Scheme

Hideaways Cancellation Scheme

When paying a deposit, cancellation insurance must be taken out with us unless adequate proof of alternative insurance is supplied at time of booking.This costs £20.00 per week per property

Cancellation Insurance
It is disappointing enough to have to cancel or cut short your eagerly awaited and carefully planned holiday, and even more upsetting when you are responsible for the full balance of the holiday. This is why we at Hideaways offer cancellation insurance and if you or a member of your party have to make a claim, it is dealt with quickly and efficiently.
Having your own insurance means that you will need to pay the full amount on cancelling, we will then issue a cancellation invoice to you, this will enable you to make a claim through your own insurance

Summary of cover -
Full payment of deposit and/or final payment in the event of cancellation of your     holiday for any of the following reasons, death, accident, sickness, compulsory quarantine, jury service, or witness summons of your self or any person with whom you intend to travel, or death accident or sickness of the husband, wife, child, father, mother, father-in-law, mother-in-law, or close business associate of yourself or any person with whom you intend to travel, your own home being rendered uninhabitable by fire, explosion subsidence, malicious damage, storm or flood, or Police requesting your presence at home following burglary or attempted burglary at home or at your place of business, cancellation of leave by HM Armed Forces or HM Police.

Conditions Precedent
That the above mentioned persons are in good health, physically and mentally at the time of booking. In the event of your holiday being cut short by any of the above events you will be reimbursed for the unoccupied portion of your holiday rental. This only applies if the property is vacated by all members of your party. A Doctor's Certificate or other relevant document will be required to support a claim. If you have to cancel, please phone us immediately and confirm in writing the same day.

If the reason for cancelling is not covered in the above terms the rent is due in full.

If  however you have our insurance we will seek to re-let and if successful would normally return the balance of the rental paid less an administrative charge.